Account Manager, SMB Dedicated I

Dandy is looking for an Account Manager to join the growing team and delight our customers: dentists across the country. The Account Manager will be responsible for driving revenue per practice, fostering strong customer relationships, and expanding into new locations. Requirements - 2+ years of experience in Sales, Account Management, or Customer Success within or related to SaaS/healthcare vertical, dental industry experience a plus. - Proven track record of upselling, cross-selling, and growing complex account portfolios. - Experience managing relationships with multiple stakeholders at small-to-medium business groups or multi-site organizations. - Comfortable spending 60%+ of your day engaging with clients by phone or video. - Highly analytical with the ability to interpret data dashboards to inform strategy. - Empathetic, curious, and passionate about understanding customer pain points. - Strong communicator with exceptional organization, follow-through, and problem-solving skills. - Self-motivated, performance-driven, and adaptable to a fast-paced environment. - Willingness to travel for offsites, industry events, or key customer visits. Benefits - healthcare - dental - mental health support - parental planning resources - retirement savings options - generous paid time off