Operations Assistant

Job Summary

The Operations Assistant supports the daily activities of DBS Building Services’ operations team to ensure smooth and efficient service across all client locations. This role helps coordinate communication between the office, supervisors, and cleaning teams, and assists with scheduling, documentation, and service follow-ups.

Key Responsibilities

• Assist with daily scheduling of supervisors and building assignments.
• Communicate with supervisors and cleaning teams regarding assignments, changes, or special requests.
• Track building groups, reporting any requests, issues, or items that need attention from supervisors or other departments.
• Maintain employee records, building assignments, and contact lists.
• Prepare and update operational reports and spreadsheets.
• Assist with supply orders and coordinate deliveries when needed.
• Respond to emails, calls, and messages related to operations.
• Help resolve routine service issues and follow up with supervisors.
• Perform other administrative and operational tasks as assigned.

Qualifications

• High school diploma or equivalent.
• Previous administrative or operations experience preferred.
• Basic computer skills (email, spreadsheets, and scheduling systems).
• Good communication and organizational skills.
• Ability to multitask and work in a fast-paced environment.
• Bilingual (English/Spanish).

Skills & Competencies

• Attention to detail.
• Time management and prioritization.
• Problem-solving mindset.
• Team collaboration.
• Professional and friendly communication.

Work Conditions

Office environment with regular phone and computer use.