Invoicing Coordinator
Indexed description
- $1,000 SIGN ON BONUS TO CANDIDATES HIRED WITH VERIFYABLE BILLING AND/OR INVOICING EXPERIENCE*
Job Responsibilities
- Provide general administrative support in daily office functions.
- Create and manage customer invoices meeting daily and monthly goals.
- Answer customer calls and emails and enter daily service requests.
- Receive and process check and credit card payments.
- Set up and maintain customer account information.
- Create and implement team building and community outreach activities.
- Perform monthly credit card reconciliations.
- Upload contract documents to company website for review and final agreement.
- Contract liaison between customers and staff to ensure documents are submitted w/all signatures and deadlines are met.
- Ensures excellent customer service through fast and accurate processing of service, communication, and coordinating with other departments to resolve inquiries.
- Complete a variety of complex billing duties, including special billing requirements, lien waivers, and National Accounts billing to ensure customers are invoiced timely and accurately.
- Assist in processing customer invoices through web portals.
- Review and analyze monthly reports, identify potential errors and trends, and research for resolution.
- track jobs for billing balance and monthly cutoff billing dates, to ensure deadlines are met.
- Collaborate with Operations team to resolve any billing matters.
- Ability to work overtime as required.
- Other duties as assigned.
- Expert attention to detail and great customer service skills.
- Comfortable working independently and with a team.
- Prioritize tasks and possess strong analytical skills.
- Ability to multi-task and work efficiently in a fast-paced environment.
- Strong Microsoft Office and computer skills.
- Excellent communication skills.
- Billing experience (preferred) and AR/AP experience
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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