Account Manager

Explore our current openings below and learn more about opportunities at SimPL Freight Solutions. We’re looking for individuals who are motivated, team-oriented, and eager to contribute in a fast-paced environment.

At SimPL Freight Solutions, we simplify transportation for companies that move a lot of freight but don’t want the headache of managing it all themselves. We step in as their transportation team - coordinating shipments, managing carrier relationships, tracking performance, and improving how everything runs behind the scenes.

Our customers range from large manufacturers to high-volume distributors across industries like automotive, building materials, food, and packaging. No matter the industry, the goal is the same: keep freight moving smoothly, efficiently, and without surprises.

We pride ourselves on being proactive, responsive, and accountable - anticipating issues, communicating clearly, and continuously finding better ways to deliver results.

Position Overview

We’re seeking an experienced Account Manager to help support and grow key strategic accounts within our rapidly expanding Managed Transportation team. This role is ideal for someone who wants more than day-to-day execution—it’s for a driven professional who takes ownership of outcomes, builds trusted client relationships, and is eager to grow within a fast-paced logistics environment.

What You’ll Do

• Serve as the primary point of contact for assigned customers. Own client-facing communication including QBR presentations
• Own customer relationships, performance outcomes, and account health
• Proactively manage service issues, escalations, and continuous improvement efforts
• Prepare and discuss account performance metrics and service trends
• Partner cross-functionally with operations, technology, accounting, and compliance teams to drive account success

What Success Looks Like In This Role

• You take ownership of tasks and follow them through to completion
• You communicate clearly, professionally, and proactively with both clients and internal teams
• You’re comfortable asking questions, receiving feedback, and applying it quickly
• You can manage multiple priorities without losing attention to detail
• You think beyond “what happened” to “why it happened and how to prevent it”

What We’re Looking For

• Bachelor’s degree in Business, Communications, Economics, Supply Chain, or related field required
• 3-5 years' experience in account management, operations, logistics, or a fast-paced professional environment
• Proficient in Microsoft Excel, including working with spreadsheets and data tracking
• Demonstrated ability to take ownership, prioritize responsibilities, and follow through
• Strong written and verbal communication skills
• Highly organized with strong attention to detail
• Comfortable working in a fast-paced, team-oriented environment

Experience in logistics, transportation, account management, or CRM systems is a plus.

What We Offer

• A competitive base salary and bonus opportunities
• Career growth, development, and advancement opportunities
• Collaborative, supportive team environment
• Excellent benefits including:
• Medical, Dental and Vision Insurances
• Life and Disability Insurances
• Pet Insurance, Accident, Critical Illness, Legal, Identity Theft, Telemedicine, etc.
• Company 401K plan with a company match
• 15 PTO days and 9 paid holidays
  

Core Values

• Figure It Out, Make It Happen
• Results Matter
• Grit & Passion
• Integrity
• Teamwork

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment visas at this time.

SimPL Freight Solutions is an equal opportunity employer and is committed to creating an inclusive environment, welcoming and valuing our differences. Employment is based on individual merit and qualifications directly related to professional competence, without regard to race, color, religion, national origin, sex, age, sexual orientation, veteran status or any other characteristic protected by law. We value a diverse workforce that encompasses a wide range of perspectives, skills, and abilities.