🇩🇪Customer Support Manager

🇩🇪 This job posting is written in German. 🇩🇪 Parkosecure GmbH is an innovative company in the field of parking management in Switzerland. To support our customers in French-speaking Switzerland, we are looking for a reliable and self-motivated individual to work 100% remotely. You will work entirely remotely and serve as the primary point of contact for our French-speaking customers. Your Responsibilities - Handling customer inquiries via phone and email - Professionally addressing customer feedback and complaints - Providing administrative support - Collaborating on projects (as resources permit) - Ensuring high customer satisfaction Your skills - Native French speaker (required) - Excellent written and verbal communication skills - German and/or English a plus - Experience in customer service or administration - Strong computer skills (MS Office required) - Independent, structured work style - Resilient and solution-oriented Benefits - 100% remote work possible worldwide - Flexible work arrangements - Dynamic, growing company - Opportunities for professional development - Direct influence on processes and customer satisfaction - 5 weeks of vacation - Fixed, above-average salary (no bonuses, no commissions) We offer you a stable and responsible role in a growing company where your work is valued. You will work independently, be part of a dedicated team, and play a key role in supporting our French-speaking customers. If you are reliable, enjoy taking on responsibility, and value long-term collaboration, we look forward to meeting you.