Customer Service Representative - Remote Work October 2025

This is a remote position. Account Manager / Property Management (German) We are looking for German-speaking Account Managers who can serve as the primary point of contact for our clients, primarily property owners in Germany. Responsibilities:- Managing your own growing client portfolio - Direct responsibility for clients and their properties (damage management (receiving and dispatching contractors), tenant management (receiving and processing inquiries), re-leasing, handling owner requests) - Building expertise in all aspects of property management - Maintaining accuracy in the company’s internal system and documenting processes precisely - Customer-centric thinking and action - NO sales / marketing

Requirements

We’re looking for your strengths: ​- Strong communication skills in German (fluent in writing and speaking) - Proficient computer skills and experience using the internet - Ideally, experience in customer service and/or the real estate industry - Career changers welcome; must have completed vocational training or a degree - Strong willingness to learn and high level of commitment

Benefits

10 great reasons to work with homewise: ​- Fixed working hours Monday through Friday from 8:00 AM to 5:00 PM - Attractive fixed salary - Good opportunities for development and advancement - Secure job and permanent employment contract - New technology – you’ll receive a new (or like-new) laptop and accessories - Buddy program – to make your start easy and enjoyable, you’ll be assigned a colleague as your personal contact - Friendly atmosphere among colleagues - Cross-functional work and open communication - Direct collaboration with department heads or managing directors - Remote work option: We offer a flexible work environment that allows you to work from anywhere and optimize your work-life balance We are always looking for motivated team members who are ready to grow with us and help build on our success. If this sounds like you and you think you’d be a good fit for our team, we look forward to receiving your application.