Product Manager

Why GMF?

GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and national requirements in local markets. Latin American country operations include Brazil, Chile, Colombia, Mexico, and Peru.

Responsibilities

Are you interested in creating products that optimize technology and processes to improve our customer and dealer experiences? The Digital Program Management Team within Customer Experience is leading the way to provide remarkable service to our customers, creating seamless experiences across multiple channels and touchpoints.

You will be responsible for defining clear prioritization of the product based on value, feasibility and strategic importance , collaborating cross functionally throughout the product development lifecycle.

The Product Manager will manage the products OKRs (Objectives and Key results), tracking and driving the expected outcomes. The successful candidate will lead with ownership and accountability, inspiring teams and driving product success from concept to launch.

What You Will Be Doing

• Leading product discovery and validation to identify customer problems worth solving
• Define and communicate a clear product vision aligned with business goals, customer needs and market trends
• Develop and maintain a strategic roadmap for digital solutions
• Define OKRs (Objectives and Key Results), success metrics and product performance and generate data-driven insights to drive improvements and optimizations
• Cross functional collaboration with engineering, design and business stakeholders to prioritize initiatives, manage trade-offs and ensure timely delivery of high-quality digital products
• Lead agile ceremonies, write user stories, manage backlogs and ensure continuous iteration
• Driving continuous improvement through customer-centric thinking and design tools.
• Stay up to date with emerging technologies, industry trends and competitive landscape to identify opportunities for innovation and differentiation.

What Makes you an ideal candidate?

• Bachelor’s degree.
• Fluent in English
• Fluency in Spanish and/or Portuguese is desirable
• 3-5 years experience as a Product Manager working through out the entire product lifecycle
• 1-2 years leadership experience
• Strong understanding of Agile methodologies (Scrum, Kanban)
• Excellent communication and stakeholder management skills with the ability to align cross-functional stakeholders and manage expectations
• Analytical mindset with experience using product metrics and OKRs (Objectives and Key Results) to make informed decisions and drive product success
• Ability to assemble and interpret data, create executive summaries and deliver business insights based on product performance metrics, benchmarking or applicable data sources.
• Ability to write clear and actionable user stories and acceptance criteria
• Strong problem-solving and decision-making abilities
• Ability to manage multiple initiatives simultaneously in a fast-paced environment
• Familiarity with UX principles and ability to collaborate with design teams to create intuitive and engaging digital experiences
• Strong business acumen, understanding of business models and market dynamic to guide product decisions

At GM Financial we want you to be the most authentic version of yourself. We take care of your work-life balance by programming wellness and integration activities, where you will strengthen your relationships with peers and contribute towards the development and wellbeing of your community, while providing you with a competitive salary and benefits.

Some of our global benefits include Extended Maternity & Paternity Leaves, Personal Days & Community Investment hours.

Mexico: Additional benefits include Medical Plans, Profit Sharing, Life Insurance, Savings Fund & Pension Plan and others.

Colombia: Additional benefits include medical assistance, life insurance, employee fund & funeral services and others.

Brazil: Additional benefits include transportation assistance, food assistance, medical assistance, gympass, extra legal support, life insurance and others.

Chile: Additional benefits include Medical Assistance, Food assistance, Life Insurance, Dental Plan & Extra-legal salary and others.

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