Product Strategy and Analytics Professional II

This role serves as a data engineer, analyst, and strategic partner supporting Product Strategy and related business units. In a lean credit union environment, this position is responsible for designing, building, and maintaining core datasets and data pipelines, enabling reliable reporting, advanced analytics, and data-driven decision-making across the organization. The role partners closely with Product Strategy, Branch, Consumer Lending and other stakeholders to translate complex data into actionable insights that enhance operational performance and member satisfaction.

Please note that this position is in-office at our HSFCU Headquarters in Downtown Honolulu.

Salary Range

• Minimum - $57,576
• Maximum - $92,122

• Designs, builds, and maintains curated, analytics-ready datasets and automated data pipelines, integrating data from multiple sources to ensure accuracy, integrity, consistency, and scalability for reporting and advanced analytics.
• Designs, develops, and maintains dashboards and data visualizations that communicate business performance and trends clearly, ensuring usability, accuracy, and consistency for stakeholders.
• Builds and maintains KPI reporting and self-service analytics solutions that enable stakeholders to track business metrics, monitor performance, and answer recurring operational questions independently.
• Performs ad hoc, in-depth, and exploratory analyses to investigate business questions, evaluate initiatives, and support operational improvements and strategic decision-making.
• Partners with cross-functional teams (marketing, product development, finance, digital solutions, and operations) to identify data-driven opportunities, translate business needs into analytics solutions, and support strategic initiatives.
• Contributes analytical and technical expertise to the development of department goals, objectives, strategic plans, and organizational programs and services.
• Resolves moderately to complex business and data-related problems by evaluating data, assessing alternative approaches, and recommending effective, practical solutions in collaboration with stakeholders.
• Maintains clear and comprehensive documentation of data sources, data models, pipelines, analysis methodologies, and reporting assets to support reproducibility, continuity, and knowledge sharing.
• Ensures all analytics and data engineering work complies with credit union policies, data governance standards, privacy requirements, and applicable regulations, safeguarding sensitive information.

• Ability to design, build, and maintain reusable, analytics-ready datasets and views using SQL or comparable data querying and transformation tools.
• Understanding of structured and relational data concepts, including tables, keys, joins, aggregations, and common data quality issues.
• Knowledge of how analytics-ready datasets are designed and maintained, including principles of reusability, scalability, metric consistency, and downstream reporting needs.
• Proven skill in developing dashboards and visual analytics that clearly communicate KPIs, trends, and insights to non-technical stakeholders.
• Bachelor's degree (or equivalent experience) in business, mathematics, computer science, economics, statistics, or related field.
• 4-6 years of experience in banking, or other data analyst roles.

• Understanding of core analytics concepts such as KPIs, metrics, dimensional modeling, and the role of data in supporting operational and strategic decision-making.
• Ability to translate ambiguous business questions into clear metrics, analyses, dashboards, and self-service reporting solutions.
• Strong analytical and problem-solving skills, including the ability to evaluate data, assess alternative approaches, and recommend practical, data-driven solutions.

Find your happy place. Hawaii State Federal Credit Union is more than a bank, and not just another credit union. We’re a place where “Always Right By You” isn’t just a tagline to those we serve, but a promise to our employees, who enjoy generous benefits, opportunities for career advancement and a healthy work-life balance. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together. HSFCU offers a dynamic and supportive work environment where employees can enjoy competitive compensation and one of the best benefits packages in the business.

Benefits

• Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
• Health Coverage: We've got you covered: full-time employees receive 100% coverage for medical and dental premiums, plus 50% towards covering your family members. Pre-tax deductions for your Flexible Spending Plan can be added on as early as 6 months in.
• Paid Time Off: Enjoy 13 paid holidays each year, plus Election Day and up to 2 full days off for Community Service. Your hard work is rewarded with an increase in PTO accrual with every year you're employed.
• Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions including a 6% match and profit sharing after your first year.
• Transportation Subsidy: We make your daily commute stress-free. Receive 100% bus pass reimbursement or up to $100 subsidy towards parking and Pre-Tax deductions.
• Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers.
• Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance.
• Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.
• Work Environment: HSFCU’s modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.
• Employee Testimonials: Employees appreciate the supportive environment where everyone’s voice is heard and valued. The credit union has been recognized as one of Hawaii’s best places to work for over 15 years.