Associate Lodging Manager & Marketing Specialist
Indexed description
We are seeking a versatile and proactive Associate Lodging Manager & Marketing Specialist to join our team. This unique hybrid role is designed for a detail-oriented professional who can balance high-level marketing and engagement strategies with rigorous operational execution. You will split your time between two critical pillars: Supply Partnership Marketing (30%), where you will drive engagement and optimize how we showcase our partners, and Lodging Partnerships Manager (70%), where you will serve as the owner of daily account functions, RFP execution, and revenue growth. What You'll Do: 1. Supplier Engagement & Marketing (30%) - Partnership Optimization: Act as the primary architect for supplier engagement, organizing and broadcasting events such as educational lunch-and-learns, partner showcases, webinars, and FAM trips. - Content Strategy: Manage and optimize supplier content within internal knowledge bases to ensure stakeholders have the most accurate and persuasive information. - Sponsorship Management: Execute marketing sponsorship agreements, ensuring partners receive maximum value and visibility. - Internal Communications: Act as the "voice of supply" by broadcasting partnership updates, news, and activities to relevant internal stakeholders. 2. Associate Lodging Manager (70%) - RFP Execution: Lead the end-to-end RFP process, including monitoring supplier responses, providing feedback, and resolving partner questions. - Account Executive Functions: Perform technical lodging tasks such as rate loading, auditing, and parity checks to ensure seamless booking experiences. - Operational Support: Manage the shared lodging email aliases and slack channel for both internal and external inquiries, ensuring accurate and timely responses. - Revenue Growth: Directly manage a dedicated set of accounts, identifying opportunities to drive volume and increase overall revenue. What We’re Looking For: - Industry experience preferred: adequate experience in working within a supplier organization of corporate or online travel agency - Energized and comfortable with a fast-moving, sometimes ambiguous, environment - Exceptional organization and project management skills - Excellent communication and interpersonal skills across all levels of the business, multiple locations and within supplier communities - Ability to dive into the data and synthesize key learnings in a compelling way - Strong business and operational sense - Confidence, opinions, good judgement, and a bias toward action - Ability to adapt and thrive in a hyper-growth environment - Education: Bachelor’s degree in a business, economics, marketing, hospitality field or related discipline required - Skills: GDS, Thoughtspot (or similar analytics platform), Google suite
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