Pavago
Remotejobs · Posted 2mo ago
Senior Customer Service Lead & Trainer
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Indexed description
We are seeking a highly experienced Senior Customer Service Lead & Trainer to lead, coach, and support a remote customer service team serving U.S.-based customers. Requirements - 10+ years of customer service leadership or team management experience - Experience managing offshore or distributed customer support teams - Strong spoken and written English communication skills - Experience using customer service software, ticketing systems, and VOIP platforms - Strong coaching, onboarding, and performance management experience Benefits - No benefits specified
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