People Success Operations Lead

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The People Success Operations Lead supports the mission of the organization by leading a team to administer People Success (PS) policies & procedures including onboarding, employee relations, compliance with local labor legislation, performance management job changes, maintaining Workday records, and responding to employee inquiries. ## Main Duties The following is a non-exhaustive list of responsibilities and areas of ownership of the People Success Lead: - Leads PS Operations for one team or discipline for a country(s) - Oversees programs administered by the local people success team, which may include benefits, staffing, retention, or performance - Responds to employment relations issues - Ensures the organization follows regulatory requirements within the PS function - Plans and conducts new employee onboarding to foster positive attitude toward the company goals - Conducts exit interviews to determine reasons behind separations and propose changes with leadership based on exit data - Advises managers in dealings with employees and ensures consistency with company standards - Responds to inquiries regarding legislation, policies, procedures, and programs. Applies corporate policies. Defines, communicates, and enforces local policies, in connection with managers - Answers employees’ questions, explains, and supports the company’s strategy - Conducts negotiations with employees’ representatives where applicable - Applies disciplinary procedures up to dismissal when necessary. Handles employee litigations and represents the company before the labor courts. Negotiates settlements in the company’s best interests - Ensures the mandatory statements, such as benefits or government reports, are generated in due time and the related payments are properly executed - Participates in worldwide PS projects; fosters a best practices approach with others Supervisory responsibilities - First-level leadership of team’s daily work and activity - Gets work done through others – guiding, influencing, and coaching - Focuses on leading a team who is managing tactical execution of administration and execution of procedures - Work is performed with very general direction - May spend a portion of time performing the work of those they supervise - Assists with management decisions and activities - Working knowledge of team function within the organization ## Requirements Education Level - Bachelor's degree (B. A.) from four-year college or university; or four+ years related experience and/or training; or equivalent combination of education and experience Experience - Must have knowledge of Employment Law - Supervisory experience is preferred - Excellent communicator for both speaking and writing - Ability of communicating with candidates and staff members regarding the policies and procedures (promoting and advocating through training, meeting, etc.) Other relevant skills - Ability to read, analyze, and interpret in depth the company policies, procedures, and governmental regulations - Ability to write reports, business correspondence, and procedure documents - Ability to effectively present information and respond to questions from groups of managers, and staff members - Excellent verbal and written literacy skills in required language Additional Job Details: