Quality & Compliance Coordinator
Indexed description
In this role, you will play a key part in maintaining and supporting our compliance and quality systems, ensuring we remain audit-ready, compliant, and continuously improving as the business expands.
You will support the ongoing maintenance of ISO 9001 and ISO 14001 management systems, as well as third-party accreditations including BAFE, SafeContractor, and Constructionline.
This is a varied and important role where your contribution will directly support the accuracy, structure, and reliability of our compliance processes across the business.
Requirements
Key Responsibilities
- Maintain and update ISO 9001 and ISO 14001 compliance documentation and quality systems
- Play a key role in supporting ISO management systems and maintaining audit readiness
- Support the coordination of internal and external audits, including document collation and evidence gathering
- Assist in managing third-party accreditations (BAFE, SafeContractor, Constructionline)
- Maintain and update policies, procedures, and controlled documentation
- Ensure accurate document control, version control, and record management
- Track and monitor compliance deadlines, audit schedules, renewals, and certifications
- Log, record, and support resolution of non-conformances and corrective actions (CAPA)
- Maintain training records and competency documentation across the business
- Support continuous improvement across compliance and quality systems
- Provide administrative support to the compliance and operations teams
- Experience working with ISO 9001 and/or ISO 14001 systems
- Strong understanding of quality management systems (QMS)
- Experience in compliance, audit support, or document control roles
- Excellent attention to detail and accuracy
- Strong organisational skills with the ability to manage deadlines
- Good working knowledge of Microsoft Office (Excel, Word, Outlook)
- Experience with accreditation schemes (desirable)
- Understanding of corrective and preventative actions (CAPA) (desirable)
- NEBOSH General Certificate (desirable but not essential)
- Relevant qualifications in quality, compliance, administration, or health & safety advantageous
- Competitive salary, dependent on experience
- 25 days annual leave plus bank holidays
- Pension scheme
- Discretionary bonus scheme
- Employee recognition scheme, including Employee of the Month awards
- Career development and progression opportunities within a growing business
- Employee Assistance Programme (EAP) for wellbeing and support
- Discounted shopping portal with retail savings
- On-site parking
- Recreational facilities including darts and table tennis
- Fresh fruit provided in the office
- Complimentary teas, coffees, and soft drinks
- Supportive and collaborative team culture
- Support real ISO and compliance systems used across the business
- Be involved in audit preparation and accreditation processes
- Develop your skills in quality, compliance, and systems management
- Grow within a fast-moving and expanding organisation
- See the direct impact of your work on business performance
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