VP of Professional Services

Convey is seeking a strategic and hands-on VP of Professional Services to lead our implementation and onboarding organization. This role is ideal for a PMP-certified leader with deep experience managing enterprise SaaS implementations, leading high-performing Professional Services teams, and building standardized project methodologies in fast-paced environments. Requirements - Develop and implement program and project standards, SLA’s, metrics, KPI’s, documentation, communication, training and adoption of all program/project management processes - Oversee the management of technical implementation projects to ensure the technology and processes implemented will scale effectively and support the needs and growth of the organization - Directly manage a team of Technical Project Managers and/or Program Managers and define success criteria/metrics within the project management practice Benefits - Fully covered Medical, Dental, and Vision coverage for employees - Cost share for dependents - 401(K) plan with company match - Fully covered STD/LTD - Employee Assistance Program (EAP) - Paid Maternity Leave - 12 weeks of paid parental leave for birthing parent - Paid Paternity Leave - Flexible PTO policy - 12 paid holidays throughout the year