Client Account Manager (Part Time)

Job Title: Client Account Manager (Part‑Time)

Employment Type: Part‑Time (100-120 hrs/month) | Remote

Salary Range: USD $700-$900 per month

At Drop Zero Digital, we don't just manage email—we engineer performance. We've helped eCommerce brands drive over $10 million in email revenue through smart segmentation, design with soul, and flows that convert like clockwork.

We're a remote‑first, high‑ownership team that values clarity, curiosity, and continuous improvement. If you thrive on autonomy, love collaborating across time zones, and get a kick out of delighting clients, you'll fit right in.

What You'll Do:

• Lead 5-7 client accounts (mostly DTC e‑commerce ) from kick‑off through quarterly strategy reviews
• Be the client's trusted partner: anticipate needs, solve problems, and deliver insights they didn't even know they needed
• Coordinate with copywriters, designers, and tech strategists to ensure flawless execution
• Audit Klaviyo campaigns, QA every asset, and turn data into clear, actionable recommendations
• Track performance and prepare concise reports that highlight opportunities, not just metrics

Requirements

Who You Are:

• 1+ year managing client relationships or projects (agency/e‑com background preferred
• Fluent in English, with strong written and verbal communication
• A self‑starter who takes initiative and owns their work end-to-end
• Tech‑savvy with Klaviyo, Slack, Notion/Trello, and Google Workspace—or a fast learner
• Available to work core CET hours (10 am-2 pm or 3 pm-7 pm CET), with occasional flexibility for US call

Nice‑to‑Haves

• Experience writing copy or creative briefs for email marketing
• Comfort interpreting data and sharing insights with both technical and non‑technical teammates
• Proven track record working remotely and staying proactive without micromanagement

Benefits

Why You'll Love It Here:

• Real ownership over projects and your own growth path
• $300/year learning stipend and clear leadership‑track opportunities
• Fully remote, flexible schedule, and a supportive team

How to Apply:

• Answer the brief questions in this application
• Record a 60-90 second Loom video following the instructions embedded in this application

If you made it this far, and this actually excites you — you're probably the kind of person we're looking for.