Customer Service Trainee

BCBST is looking for a dedicated Customer Service Representative to join our BlueCare Plus and BlueCare Customer Service departments, providing vital support to Medicare and Medicaid eligible members. Requirements - High School Diploma or equivalent - 1 year - Experience in a customer service support role - Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint) - Proficient oral and written communication skills - Proficient interpersonal and organizational skills - Exceptional time management skills - Ability to work independently under general supervision and collaboratively as part of a team in a fast paced environment - Independent, Sound decision-making and problem-solving skills - Ability to talk and type simultaneously in a clear and concise manner while interacting with customers Benefits - Paid Time Off - 401k Matching - Retirement Plan - Employee Status