Transaction Coordinator & Client Care Manager

Team Pepka is seeking a highly organized, confident, and experienced Transaction Coordinator & Client Care Manager to join our growing team.

Once a contract is signed, this role becomes the primary point of contact and manages the transaction through closing, overseeing communication, negotiation, timelines, documentation, and issue resolution to ensure a smooth and timely closing. As a member of the team, this position may also support agents and clients prior to contract execution when needed, including assisting with final signatures, endorsements, or preparation to move a deal forward.

In addition to managing transactions, this role serves as a key part of the team's Client Care program. This includes guiding clients through thoughtful post-closing follow-up, maintaining ongoing touchpoints, coordinating testimonials and reviews, and supporting client appreciation initiatives. The goal of the Client Care component is to ensure every client feels supported, valued, and connected to Team Pepka well beyond the closing table.

This is a full-time, in-office position for someone who thrives in a fast-paced environment, takes pride in organization and follow-through, and enjoys working closely with clients, agents, and industry partners.

Compensation: $50,000 - $60,000 yearly salary + Per Closing Bonuses $2,000-$12,000/year

Compensation: $52,000 - $62,000 yearly salary + Per Closing Bonuses