Back to search
Growit MC Linkedin · Posted 1mo ago

Travel Team Lead

Philippines

Linkedin
Continue to application Add your email once, then Caio opens the original posting.

Indexed description

Qualifications

College Graduate

2-4 years Require minimum of two year Travel industry experience for support roles

Should not be a current or former employee of Wipro

Must be living within Cebu

Must not be a job hopper

Key Responsibilities

  • Handle travel-related customer support via phone, email, and chat
  • Assist with booking, rebooking, cancellations, refunds, and itinerary changes
  • Coordinate with airlines, hotels, and travel partners for issue resolution
  • Ensure accurate documentation of reservations and customer requests
  • Resolve customer concerns within SLA, quality, and compliance standards
  • Support travel disruptions, schedule changes, and post-booking requests
  • Maintain strong product knowledge of travel policies, fare rules, and booking systems
  • Meet performance targets for productivity, quality, and customer satisfaction
Free. 20 seconds. No password. See every match in this search.

Create a free Caio profile to unlock more results and save your role and location preferences.

Unlock free search
Want help applying to roles like this? Search Caio for free. If the repetitive CV tweaking gets heavy, Daniel can help set up Caio Agent.
Ask about Agent