Senior Technology Specialist

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again".

We're looking for a Senior Technology Specialist to join our Enterprise Apps team and to take ownership of our endpoint ecosystem and SaaS platforms across a mixed environment (Windows, macOS, and iOS).

This is a senior, hands-on role focused on systems ownership, platform engineering, and continuous improvement, not traditional help desk support. You'll play a key role in scaling our environment, improving reliability, and partnering closely with Security and Service Desk team

This role does not provide visa sponsorship. Applicants must be legally authorized to work in Canada at the time of hire and must not require employer sponsorship for a work visa (current or future).

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives!

What You'll Do

Endpoint & MDM

• Own and evolve management of a mixed fleet of Windows, macOS, and iOS devices across corporate and clinical environments
• Administer, optimize and assist in migration between MDM platforms (Jumpcloud and Fleet)
• Implement and maintain endpoint configurations and standards across all devices
• Partner with Security to operationalize compliance and patching requirements across endpoint environments
• Improve scalability, performance, and security of endpoint management systems

SaaS & Identity

• Own and manage our SaaS ecosystem (Google Workspace, Slack, Atlassian etc.)
• Partner with the Service Desk to support SSO, SCIM provisioning, and access workflows (Okta)
• Drive improvements in access governance, automation, and lifecycle management

Platform engineering & problem solving

• Act as a senior escalation point for complex, systemic issues across endpoint and SaaS environments
• Lead root cause analysis and implement long-term fixes to eliminate recurring problems
• Design and implement automation and tooling to reduce manual effort and increase reliability

Security & compliance

• Partner with Security on endpoint hardening, vulnerability management, and compliance initiatives
• Enforce identity and device security standards across systems
• Support compliance frameworks (e.g., SOC 2, ISO 27001)

Communication & documentation

• Create and maintain clear, structured technical documentation, standards, and runbooks
• Communicate system changes, risks, and improvements effectively to both technical and non-technical stakeholders
• Contribute to knowledge sharing and help raise the overall capability of the Security & IT team

Continuous improvement

• Identify and drive system-level improvements across Security & IT
• Develop and maintain high-quality technical documentation and standards

What You'll Bring

• 5+ years in enterprise IT, endpoint management, or infrastructure roles
• Strong experience supporting and managing macOS and iOS and exposure to Windows environments
• Hands-on experience with MDM platforms (JumpCloud, Fleet, Jamf, or similar)
• Proven ownership of SaaS platforms and administration at scale
• Working knowledge of identity and access management (Okta, SSO, SCIM)
• Strong understanding of endpoint security, patching, and compliance
• Experience driving automation and system improvements, not just operational support
• Strong troubleshooting skills with a focus on root cause and long-term solutions
• Excellent communication skills and ability to work cross-functionally

Nice to have:

• Experience in multi-site environments (e.g., clinics, retail, or distributed teams)
• Scripting/automation (PowerShell, Bash, or similar)
• Exposure to compliance frameworks (SOC 2, ISO 27001)

Our Values

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We're always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what's ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients' lives, and we won't stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
• Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
• The base salary for this role ranges from $100,000-$120,000 in local currency, depending upon experience

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to [email protected].