Jira Administrator - US REMOTE

Overview Connection has a fantastic opportunity through our Technical Staffing division for a Jira Administrator. This is a contract position working remote with benefits. This role will focus on optimizing Jira environments, supporting project management teams, and building scalable workflows and automations. The ideal candidate is hands-on, collaborative, and able to transfer knowledge effectively to internal teams. Must be a U.S. Citizen. We are unable to sponsor or take over sponsorship of an employment visa at this time. Responsibilities - Administer and optimize Jira Cloud environments, including configurations and ongoing system enhancements - Design and implement Jira automations to streamline workflows and improve team efficiency - Create and customize Jira projects, including issue types, workflows, permission schemes, and screen configurations - Partner closely with Project Management teams to gather requirements and deliver tailored Jira solutions - Troubleshoot system issues and provide ongoing support to Jira users - Document configurations, processes, and best practices - Cross-train internal team members (Merlin Lab employees) on implemented solutions and system usage Min Max Qualifications - 5+ years of experience as a Jira Administrator - Strong expertise in Jira Cloud, including automations and advanced customizations - Proven experience with project setup and configuration (workflows, schemes, permissions, issue types, etc.) - Ability to collaborate with PM teams and translate business needs into technical solutions - Excellent communication and documentation skills - Experience training or mentoring end users and internal teams - Must be a U.S. Citizen