Staff Product Manager, Safety Experience

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.

The Safety Product team builds the systems, features, and experiences that help keep Discord safe for everyone. As the Staff Product Manager for Safety Experience, you’ll define the vision, strategy, and roadmap for Discord’s safety tools and age-appropriate experiences. We’re looking for an impact-driven, collaborative, and hands-on product leader who can navigate complex tradeoffs, align cross-functional partners, and help shape the future of safety on Discord.

What You'll Be Doing

• Guide the product philosophy, vision, and roadmap for Safety Experience, developing user tools and age-appropriate experiences that improve safety outcomes.
• Be the authoritative product voice on age-appropriate experiences at Discord. Drive decisions with conviction, build executive-level alignment on high-stakes calls, and translate complex tradeoffs into clear recommendations
• Lead cross-functional execution across Engineering, Design, Data Science, Marketing, ML, Legal, Policy, and T&S Operations. Independently make decisions for your product area, drive buy-in with executive leadership, and act as a momentum catalyst for your team.
• Define and own key safety metrics like tool efficacy, detection accuracy, and false positive/negative rates
• Ensure your roadmap enables broader product goals across Discord, partnering with other Product teams like Engagement, Growth, and Nitro.

What You Should Have

• 7+ years product management experience or experience building and shipping great software, including responsibilities driving prioritization, trade-offs, and timelines.
• Track record owning complex product area at a consumer platform and driving executive-level buy in on your strategy
• Deep expertise in Trust & Safety, teen safety, or a related field
• Ability to communicate well with executives executives, cross-functional partners, and external stakeholders.
• Experience partnering closely with Design to ship user-facing features
• Experience partnering with Legal and Policy teams to translate regulatory requirements through to product decisions
• Experience building and shipping ML-based products. You should be comfortable discussing precision/recall, model thresholds, and data pipelines with engineers.
• Comfort making decisions with incomplete information, and resiliency in ambiguous, high-stakes environments

The US base salary range for this full-time position is $248,000 to $279,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Why Discord?

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.

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