Senior Operations Manager, Romania

Job Description

About The Role and What You'll Need

About the Role

1. Develop overall supply channels; optimize driver acquisition and conversion, both operationally and in terms ofspend efficiency. Constantly look out for new opportunities and move fast to execute on them
2. Explore opportunities to grow the rider base by offering insights to central teams or executing on locally focused initiatives
3. Configure products and processes to the Romanian market context in coordination with Central Operations
4. Be the P&L owner for the market
5. Partner with other operations teams, as well as marketing, product, public affairs and legal, to ensure that insights inform broader initiatives in our Central & Eastern Europe region

What the Candidate Will Need / Bonus Points

---- What the Candidate Will Do ----

1. Run driver (re-)engagement projects with your team of Operations Specialists and in close collaboration with Community Operations
2. Explore and run a number of projects aimed at improving driver earnings
3. Run and develop local partnerships
4. Maintain performance dashboards, tracking your and your team's KPIs, model out opportunities and present findings to support decision-making by leadership

---- Basic Qualifications ----

1. Minimum of 5 years of professional experience preferably in operations, consulting/banking, startup and advanced project management.
2. Solid executional ability - You are able to plan and deliver new initiatives and have a track record of delivering projects on spec and on time
3. Data-driven approach to making decisions and sound business judgment through strong analytical thinking.
4. Ability to build relationships, work cross-functionally and manage multiple stakeholders.
5. Strong communication, presentation and negotiation skills.
6. Ability to supervise a team of operations specialists.
7. Desire and perseverance to solve problems.
8. High adaptability to change and ability to execute quickly. Able to pivot quickly from long-term thinking to immediate action.
9. Fluency in English and Romanian

---- Preferred Qualifications ----

1. Advanced analytical capabilities including SQL skills

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].