Clinical Pre-Certification Support Specialist
Indexed description
Location: Boardman, OH
Schedule: Full-time, Monday–Friday
About Southwoods Health:
At Southwoods, it’s not just about the treatment, but how you’re treated. We are a leading healthcare provider in northeast Ohio committed to personalized, top-quality care. Join our team and help us maintain the highest standards of medical expertise.
Position Summary:
The Clinical Pre-Certification Support Specialist assists our RN team by securing insurance authorizations for inpatient stays, procedures, medications, and imaging. You will act as a vital link between insurance payers and physician offices to ensure accurate billing and timely patient care.
Key Responsibilities:
- Authorization Management: Obtain, track, and extend clinical authorizations from various insurance carriers in a timely manner.
- Verification: Confirm that registration statuses and procedure codes (CPT) align with authorizations to ensure maximum reimbursement.
- Clinical Review: Assess medical necessity using patient history and insurance guidelines; handle urgent authorization requests as needed.
- Problem Solving: Resolve eligibility issues and communicate potential benefit or payer verification hurdles to pertinent staff.
- Documentation: Maintain accurate data within the Electronic Medical Record (EMR) and other databases while ensuring strict patient confidentiality.
- Compliance: Follow all federal, state, and regulatory guidelines.
- Experience: Minimum of 2 years experience pre-authorizing inpatient stays and outpatient observations. Insurance verification experience is preferred.
- Credentials: Licensed LPN or Certified Medical Assistant preferred.
- Skills: Strong attention to detail, effective communication, and the ability to problem-solve.
- Professionalism: Must maintain high ethical standards and a professional demeanor at all times.
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