KAM – eCommerce Marketplace

🚀 We’re hiring: KAM – eCommerce Marketplace | ASUS Colombia 🇨🇴

At ASUS, we’re looking for a data-driven, strategic, and hands-on Key Account Manager to lead and accelerate our eCommerce & Marketplace channel across Colombia.

This role will be key to driving sell-in, sell-out, and brand positioning across platforms like Mercado Libre, Falabella Marketplace, and key resellers—while elevating the online experience and conversion performance of our portfolio (Consumer NB / AIO).

🎯 What will you own?

You will lead the development of the eCommerce channel, focusing on:

• Enhancing look & feel across reseller platforms
• Increasing sell-in / sell-out performance
• Growing ASUS in-house share across distributors and resellers
• Strengthening brand presence across all online channels

🔥 Key responsibilities

📊 Sales & Performance

• Track sell-in/sell-out, revenue, and demand signals
• Analyze competitor pricing and propose tactical promotions
• Ensure hero SKUs are always competitively positioned

🧩 Assortment & Portfolio

• Optimize product naming & coding online
• Define hero products by segment (entry, mainstream, gaming, premium)
• Identify gaps vs competitors (RTX, RAM, configurations, etc.)
• Lead review sessions with internal channel teams

🚀 Promotions & Events

• Execute campaigns (Cyber Days, Hot Sale, Black Friday, etc.)
• Coordinate bundles (backpacks, mouse, warranty extensions)
• Train resellers and ensure execution excellence
• Monitor pricing before, during, and after campaigns

🛒 Marketplace Optimization

• Optimize product titles, content & visuals
• Improve conversion rate per SKU
• Manage reviews and online reputation

📦 Inventory & Operations

• Ensure stock coverage of hero models
• Follow up on demand planning
• Track returns, claims, and customer experience

🧠 Education

• Bachelor’s degree in Business, Marketing, Engineering, or related fields
• Specialization in eCommerce, Digital Marketing, or Analytics is a plus

💼 Key experience (MUST HAVE)

• 2–3+ years in eCommerce / Marketplace roles (not only traditional sales)
• Hands-on experience with platforms like Shopify, VTEX , Magento WooCommerce, BigCommerce, Salesforce Commerce Cloud
• Management of large accounts or marketplaces (e.g., Mercado Libre, Falabella, Amazon, Rappi or similar)
• Proven track record managing key accounts (KAM) and working with retailers/distributors
• Experience in consumer electronics / tech categories (laptops, gaming, etc.) is highly desirable

📊 Technical skills (what makes the difference)

• Strong analytical mindset (data → insights → action)
• Advanced Excel / dashboards / BI tools
• Advanced English proficiency is a must.
• Solid understanding of:
• eCommerce KPIs (conversion rate, traffic, AOV, ROI)
• Pricing & promotional strategy
• Marketplace SEO & content optimization
• Tools like Google Analytics (nice to have)

🤝 Soft skills

• Strong negotiation and stakeholder management
• Strategic thinking
• Results-driven mindset
• High ownership and execution capability

💡 Why ASUS?

Because you won’t just manage accounts—you’ll build, scale, and transform our eCommerce channel in one of the most dynamic industries.

📍 Location: Colombia

👉 Ready to take your impact to the next level? Apply now or send me a DM.

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