Pre Sales Executive
Indexed description
The Theos Story
At Theos, we believe home interiors should never be a compromise between quality, speed, and price. For years, homeowners were forced to choose only two — but Theos is built to deliver all three together. With a strong design-first approach and a powerful in-house manufacturing system, we create thoughtfully crafted interiors that combine uncompromising quality, fast delivery, and honest pricing. Every space we design is built with precision, purpose, and a deep understanding of how people truly live.
What sets Theos apart is our complete control from design to execution. With our own manufacturing facility in Hyderabad and a passionate team of designers, craftsmen, and innovators, we ensure every project is delivered with consistency, transparency, and care. At Theos, we are not just building interiors — we are building a new standard for the industry, where great design is crafted well, delivered fast, and priced right.
As a Pre Sales Executive at Theos, you will be the first point of contact for potential clients, responsible for qualifying leads, sharing detailed information about our offerings, and ensuring a seamless experience for our customers. You will play a pivotal role in building trust, understanding customer requirements, and setting the stage for successful engagements.
Key Responsibilities
- Reach out to potential clients via outbound calls to qualify leads provided by the Marketing team.
- Share detailed information about Theos' offerings, processes, unique selling points (USPs), and company background to establish confidence and trust with clients.
- Gather detailed requirements from clients regarding their home interiors, understanding their needs and preferences.
- Document detailed call minutes in the CRM, recording customer requirements and preferences for their home interiors.
- Cultivate a superior customer experience in every interaction, fostering positive relationships and promoting brand awareness.
- Assign qualified leads to Sales Managers based on their availability and expertise.
- Efficiently manage a high volume of outbound calls while maintaining professionalism and rapport.
- Schedule visits to our Experience Centre following defined procedures, providing clients with immersive experiences.
- Conduct reminder calls and manage appointment scheduling to ensure punctuality and efficiency.
- Follow up with potential customers in a timely manner to maintain their interest and engagement.
- Maintain detailed records of customer interactions, transactions, and feedback.
- Meet individual targets and contribute to the team's overall sales objectives consistently.
- Communicate professionally and effectively with both internal and external stakeholders.
- Bachelor’s degree in business administration, Marketing, or a related field.
- Proven experience in sales or customer service, preferably in a pre-sales role.
- Excellent communication and interpersonal skills.
- Enthusiastic and target-driven with a passion for delivering exceptional customer experiences.
- Ability to work independently as well as part of a team.
- A confident and compelling communication style. Fluency in English, Telugu, and Hindi is an added advantage.
- Medical benefits to ensure our team stays healthy — we stand by you during tough times.
- Provident Fund to support your long-term financial goals.
- Vacation-Off: 12 days a year to relax, recharge, and “Eat, Pray, and Love” a little.
- And of course, a fun and energetic work environment!
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