911 Communications/Dispatch Officer

Summary Of Responsibilities

Dispatches emergency calls by contacting units and relaying calls, providing fire, ambulance and law enforcement assistance, monitoring officers' status and radio frequencies, monitoring traffic stops for officer safety, broadcasting state and nationwide teletypes, providing back-up units, and responsible for answering 9-1-1 phone.

Essential Responsibilities And Functions

• Must be able to relay information accurately and with clarity in stressful and tense situations
• Answer non-emergency calls by assisting citizens and law enforcement with needed services
• Receive calls for service, problem solving and routing calls to the appropriate department or agency
• Performs related duties by checking and entering stolen items, receiving and routing administrative messages, confirming and entering warrants, maintain wrecker logs, checking criminal histories, maintaining and updating protective orders
• Must be efficient in computer operations
• Perform related duties as required

• Work requires knowledge necessary to understand basic operational, technical, or office processes
• Must have a level of knowledge equivalent to four years of high school or the equivalency
• Must have the ability to obtain a certification from the Texas Commission on Law Enforcement Officer Standards and Education (TCLEOSE) Communication (Dispatcher) Certification
• Must be proficient in computer use

• Must be at least eighteen (18) years of age
• Must possess and maintain a valid Texas Operators Driver's License with an acceptable driving record
• No experience required

12 hr Shift work required

Employment is contingent upon successful completion of pre-employment drug testing, physical fitness testing and criminal background check.

I understand that final confirmation of any job offer will be contingent upon my undergoing a pre-employment drug screening, and failure to submit to such screening, the falsification of a screen, or a positive finding on a test will remove me from consideration for employment for one year.

I also understand this position requires an ability to meet physical demands that serve as the essential functions of the job. I understand that I may be required to demonstrate that I can perform the essential functions of the job.

I also understand a criminal history check will be conducted. Although a disqualification is possible, in accordance with federal and state laws, a previous conviction does not automatically disqualify me from consideration for employment. However, if I attempt to withhold information or falsify information pertaining to previous convictions, I will be disqualified from further employment consideration.

Nothing herein creates either a contract or offer of employment.