HKA Global
Himalayas · Posted 14d ago
Service Desk Analyst
Continue to application
Add your email once, then Caio opens the original posting.
Indexed description
HKA is a leading global consultancy in risk mitigation, dispute resolution, expert witness and litigation support. As a Service Desk Analyst, you will provide high-quality technical support to colleagues across the Asia Pacific region.
Requirements
- Minimum 18 months in a Service Desk, Helpdesk, or similar IT support role
- Strong technical troubleshooting skills across Windows operating systems, desktop environments, PC hardware, and basic networking (DNS, DHCP, VPN)
- Experience with ITIL-aligned service management processes, including user account administration and access management (Active Directory)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and the capacity to prioritise multiple tasks
- Exposure to ERP systems or enterprise business applications
- Familiarity with Microsoft 365 and Office applications
Benefits
- Flexible working pattern both in terms of hours and location
- Flexible remote working
- Committed to providing an inclusive and collaborative culture
- Commitment to providing an authentic candidate experience
- Committed to responding to all applicants who apply by the closing date
Originally posted on Himalayas
Create a free Caio profile to unlock the full index and keep your job-search signal for future recommendations.
Unlock free search
Want help applying to roles like this?
Search Caio for free. If the repetitive CV tweaking gets heavy, Daniel can help set up Caio Agent.
Ask about Agent
