Executive - Technical Service

Are you passionate about Sr. Executive - Technical Service and its processes? If so, this opportunity could be for you! Join us at B. Braun, a leader in the medical devices industry, where your skills and experience will be recognized and celebrated. Take the next step in your career with us and help shape the future of healthcare!

As a Sr. Executive - Technical Service at B. Braun you plays a vital role in installing, maintaining, and servicing customer equipment while managing maintenance agreements, service contracts, and GDP compliance to ensure service reliability and customer satisfaction. Additionally, leads service planning, resolves complex technical issues, recommends equipment upgrades, and mentors junior engineers to maintain high service standards.

Your key responsibilities:

• Install, configure, maintain, and repair customer equipment, troubleshooting and resolving complex technical and start‑up issues.
• Manage service and maintenance agreements, including contract signing, database maintenance, and GDP compliance.
• Plan and execute service activities to meet maintenance contracts and service‑level agreements while ensuring timeliness and reliability.
• Develop and improve technical service procedures, monitor cost and performance, and recommend equipment upgrades to meet customer needs.
• Lead and support the service team by resolving recurring issues, ensuring customer satisfaction, and coaching junior engineers to maintain high service quality.

What you will bring to the team:

• University degree in Engineering or equivalent, with 3–5 years of experience in technical services.
• Strong multilingual communication skills, with good command of Mandarin, Taiwanese, and English.
• Excellent technical service competency, with the ability to work independently and manage multiple tasks effectively.
• Proven ability to collaborate cross‑functionally within a matrix organization, supported by strong interpersonal skills.
• Proficient in Microsoft Office tools, supporting efficient documentation and reporting.

What sets B. Braun apart?

Since its establishment over 35 years ago, B. Braun Taiwan has been deeply rooted in Taiwan. To further fulfill the commitment of "Sharing Expertise," B. Braun's Aesculap Academy has also chosen Taiwan for its interdisciplinary medical exchanges and dialogues, aiming to contribute more significantly to surgical education and medical training in the Asia-Pacific region. With that and more than 55 employees, we are dedicated to protecting and improving the health of people in Taiwan through medical, surgical, and pharmaceutical products and services.

What can we offer you?

• Annual Bonus and incentive scheme
• Training and development, investing in your future
• Annual Leave and a day off to celebrate B. Braun Taiwan birthday
• Recognition awards
• Option to work from home
• Open office with standup desks
• Unlimited fruits, coffee, milk and snacks
• Group Insurance Program
• Medical checkup
• Events and celebrations to mark special occasions like festival events, annual kick-off event, year-end celebration, spring gathering
• Team building trips and social clubs

What’s next?

Upon receiving your application, our dedicated Talent Acquisition team will meticulously review your application. If you stand out, you’ll be invited to engage in dynamic interviews, ranging from phone calls to video chats and in-person meetings. Throughout this process, we will keep you informed and inspired with regular updates and feedback. Finally, if you shine through and decide to join us, we will lead you into our seamless onboarding experience. Join us and be part of something extraordinary!

We appreciate different perspectives, thoughts, experiences and backgrounds. By strengthening an appreciative, inclusive, respectful and equal working environment, we create a culture in which all our employees feel free to be who they are.

To find out more about our commitment to diversity click here

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To find out more about B. Braun Taiwan just click here