ERP Business Analyst

In this dynamic role, you’ll be instrumental in ensuring teams are getting the most out of the PRONTO ERP platform. You’ll provide expert-level support, drive continuous improvement initiatives, and ensure alignment with company policies and standards. Your insights and expertise will help enhance operational efficiency and empower users to optimize their workflows.

Some Key Responsibilities

• Provide expert-level support for PRONTO ERP and its integrations, focusing on Finance, Project, Supply Chain, and Maintenance Management modules
• Offer Level 2 support as needed and conduct PRONTO training sessions
• Assist with system enhancements, upgrades, and integrations
• Identify opportunities to advance ERP usage for specific business processes
• Produce functional and technical specification documentation and perform User Acceptance Testing (UAT)
• Create PRONTO knowledge base materials to expand organizational resources
• Adhere to Change Management processes, maintain a 3-Tier environment, and effectively utilize ServiceNow
• Collaborate with IT teams, including Applications, Infrastructure, and Support Help Desk
• Build collaborative relationships with key business users to drive continuous improvement initiative
• Educate and support key users through training and appropriate documentation
• Support various IT audit processes and lead audit remediation activities
• Manage external vendors for existing solutions, such as REDMAP AP Automation and COGNOS BI Reporting
• Carries out all other duties that may reasonably be required

Qualifications



• Bachelor's degree or equivalent in IT, Computer Science, Information Systems, or a related field.
• 3+ years demonstrated experience with PRONTO ERP or similar platform (specifically in Finance, Project Management, Supply Chain, and Maintenance Management).
• Expert-level knowledge of the PRONTO or similar platform and its Finance and Supply Chain
• PRONTO Project and Maintenance Management modules or similar software.
• Strong understanding of business processes in finance, supply chain, and project management.
• Proven experience in system improvements, including upgrades, and integrations.
• Proficiency in producing functional and technical specification documentation.
• Experience with User Acceptance Testing (UAT) and change management processes.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with key business users.
• Knowledge of IT General Controls remediation activities
• Familiarity with REDMAP AP Automation and COGNOS BI Reporting is a plus.
• Awareness of PRONTO 4GL programming is a plus