Paid Social Account Manager

With a history that dates back over 80 years,Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023!

Overview

We are hiring a Paid Social Account Manager to shape and deliver best‑in‑class paid social campaigns for a flagship global client. This role sits at the heart of multi‑market delivery, where smart strategy, thoughtful testing and strong collaboration come together to drive real performance. You’ll be hands‑on with campaigns while helping others grow, working in a supportive environment with clear processes and space to innovate. If you enjoy turning data into action and ideas into impact, this is a role where your work will be seen and valued.

Responsibilities

What You’ll Be Doing

• Owning paid social planning, activation and optimisation across major platforms, ensuring campaigns are set up for strong performance and clear learning
• Building campaign structures that enable effective testing, insightful reporting and scalable success across markets
• Leading test‑and‑learn initiatives, including new formats, platform betas and innovation trials that genuinely add value
• Translating performance data into clear insights and recommendations that inform next steps, not just reports
• Acting as a trusted day‑to‑day partner on a global account, collaborating closely with clients and hub teams
• Keeping multi‑market activity organised, on track and well‑communicated, with a proactive approach to problem‑solving
• Supporting and mentoring two junior team members, balancing high‑quality delivery with development and future planning

Skills we’re looking for

• Experience delivering paid social strategy and activation, ideally within an agency or similar fast‑moving environment
• Hands‑on knowledge of Meta and TikTok, with exposure to other social platforms welcomed
• Confidence working across global or multi‑market accounts in a structured, collaborative way
• Clear and considered communication skills, with experience presenting to clients or senior stakeholders
• Strong organisational skills and an ability to prioritise calmly when managing multiple workstreams
• A curious mindset, with a genuine interest in testing, learning and continuous improvement
• A supportive approach to teamwork, with motivation to help others do their best work

Starcom has fantastic benefits on offer to all of our employees, full details of which are shared when you join. This includes the classics like Pension, Life Assurance, Private Medical, as well as Reflection Days, Shared Parental Leave, and spans initiatives:

📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.