Mercor
Himalayas · Posted 25d ago
Customer Success Engineer
Continue to application
Add your email once, then Caio opens the original posting.
Indexed description
Mercor is seeking a Customer Success Engineer (LatAm) to investigate talent-reported issues, debug web applications, and communicate with precision and professionalism. The role requires a degree in Computer Science or a related field, or prior experience at a high-growth technology startup. The ideal candidate should be comfortable with AI systems and have experience building modern web applications.
Requirements
- Ability to debug web applications
- Degree in Computer Science, Software Engineering, or a related technical field from a top-tier institution or prior experience at a high-growth technology startup
- Experience building modern web applications (React, Node, Flask, Next.js, etc.) OR 2-5 years of experience supporting customers on such web applications
- Comfortable with AI systems. Experience with LLMs, agents, or generative models
- Experience exploring behavior of AI tools (fine-tuning, prompt chains, chain-of-thought debugging, or building agents)
- Ability to understand model outputs, failure modes, hallucinations, and feedback loops
- Familiarity with modern AI APIs (OpenAI, Anthropic, etc.) or how agent frameworks (LangChain, AutoGPT, etc.) function is a plus
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Originally posted on Himalayas
Create a free Caio profile to unlock more results and save your role and location preferences.
Unlock free search
Want help applying to roles like this?
Search Caio for free. If the repetitive CV tweaking gets heavy, Daniel can help set up Caio Agent.
Ask about Agent
