Learning & Development Coordinator
Indexed description
The Successful Candidate Will Have The Following Key Accountabilities
- Partner with the business to identify, develop, and deploy engaging learning solutions
- Utilizing adult learning principles and instructional design best practices, coordinate the full lifecycle of content creation and instructional design including needs analysis, content curation, asset development, deployment, communication, reporting, and evaluation
- Collaborate with SMEs across the organization to build new training, transform existing content, and curate third-party solutions with a focus on learner experience and engagement
- Develop materials across a variety of formats including interactive e-learning modules, how-to guides, microlearning assets, facilitator slide decks, participant guides, videos, etc. to support a diverse range of delivery methods and initiatives
- Routinely evaluate and improve learning solutions based on data, feedback, and evolving business needs
- Manage multiple projects simultaneously while meeting deadlines and high-quality standards
- Provide support for Covia’s learning management system (LMS)
- Serve as an administrator for Covia’s LMS (UKG Pro Learning, “Polaris”) with a commitment to responsive, high-quality customer service for all users
- Support all system functions including asset cataloging, management, reporting, metrics, training, notifications, etc.
- Evaluate and utilize technology and AI-enabled tools
- Proactively identify, evaluate, and implement opportunities to leverage technology, with a focus on AI-enabled tools, to enhance the quality and efficiency of how we develop and deploy learning and other Talent Development initiatives
- Coordinate workshops, learning events, and other Talent Development programming
- Assist with performance management processes (goal planning, check-ins, reviews, organizational talent planning) including HRIS administration
- Ensure available Talent Development materials are updated, branded appropriately, and free from errors
- Document, conduct periodic reviews of, and recommend updates to systems, technology, tools, best practices, and work processes
- Provide partnership and support to the Human Resources team
- Other duties as assigned
- Education: bachelor’s degree
- Excellent verbal, written, and interpersonal skills, with the ability to influence others, have a customer focus, and work under minimal supervision
- Attention to detail, creative thinking, decision-making skills, and flexibility in adapting to a wide variety of tasks and functions
- Experience developing learning, creating content, and working with a learning management system
- Experience in corporate or organizational learning environments
- LMS and/or HRIS administration experience
- Knowledge of content creation, adult learning principles, instructional design, and project management
- Proficiency with media (audio, video, e-learning) design and editing tools
- Bi-lingual or multi-lingual (Latin American Spanish and/or Canadian French)
- Familiarity with AI, Copilot, Articulate 360, UKG Pro, UKG Pro Learning, Schoox
- High-quality, engaging learning programs delivered on time
- Strong partnership with business stakeholders
- Growth/Continuous improvement mindset driven by data and feedback
- Measurable improvements in employee performance and engagement
- While this role is primarily focused on training and learning solutions, the successful candidate will thrive in a collaborative environment, readily supporting all Talent Development initiatives as needs arise
- Live the Life-Saving Rules.
- Build high-performing work teams.
- Focus on customers.
- Demonstrate a growth mindset.
- Do the right thing, always.
- Excellent Healthcare Benefits – Medical, Vision, Dental
- 401K with Company Matching
- Paid Time Off + Paid Holidays
- Disability Plans and Life / AD&D
- Employee Assistance Program
The organization offers competitive salaries, advancement opportunities, and a full range of benefits.
An Equal Opportunity Employer
IND2
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
IND2
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