Mews
Himalayas · Posted 2mo ago
Manager, Customer Success
Continue to application
Add your email once, then Caio opens the original posting.
Indexed description
Mews is seeking a Manager, Customer Success to lead and develop a team of Customer Success Managers for MM EMEA, driving customer outcomes and revenue retention/expansion/payment adoption, and ensuring excellent execution of the post-onboarding customer journey.
Requirements
- Proven people-management experience in Customer Success/Customer Experience for SaaS
- Strength in negotiation and managing difficult customer conversations
- Analytical and data-driven decision-making
- Player-coach leadership
- Influence with impact
- Fluency in English; additional European languages are a plus
Benefits
- Participation in our company share program
- Best-in-class parental leave
- Unlimited paid holiday
- Work from anywhere
- Relocation options available after 1 year
- Monthly "EDGE" time
- Flexible, hybrid working options
- One-off home office setup budget
- Monthly working-from-home and healthcare allowances
Originally posted on Himalayas
Create a free Caio profile to unlock more results and save your role and location preferences.
Unlock free search
Want help applying to roles like this?
Search Caio for free. If repetitive applications get heavy, Managed Job Search adds supervised execution for $99/month.
View Managed Job Search
