Agile Defense
Himalayas · Posted 24d ago
Customer Experience Manager (SME)
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Indexed description
As Customer Experience Manager, you will play a key role in delivering an exceptional experience for our customers by resolving issues efficiently, providing proactive support, and ensuring they get the most value from our product.
Requirements
- Bachelor's degree (BS/BA) preferred; Associate degree (AA/AS) accepted with 4 – 8 years of relevant military experience.
- Minimum of 4 years of military aviation experience required, including backgrounds such as Pilot, Enlisted Aviator, or Aviation Resource Management.
- Strong understanding of aviation operations, workflows, and customer support within a military or operational environment.
- Experience collaborating with cross-functional teams and supporting operational or mission-critical systems preferred.
Originally posted on Himalayas
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