Communications Manager

The Senior Manager, External Strategy & Transformation Communications, plays a pivotal role in driving awareness of end-to-end transformation strategy and the business impact behind it. With a proven track record in external communications, this person will shape compelling narratives that bolster reputation as a future-fit, innovation-led, AI-first company.

The Senior Manager will work at the intersection of strategy, technology, reputation, and storytelling. They will collaborate closely with cross-functional partners across Strategy & Transformation, internal & change communications, corporate communications, and other key functions to develop and execute communications strategies that elevate transformation agenda externally.

The Senior Manager leads external communications across ecosystem of key technology partners and supports major external communications moments throughout the year. This includes helping identify the right stories to tell, shaping messaging and visibility strategies, managing communications materials from development through approval, and ensuring is positioned consistently and credibly across channels and audiences.

This role reports directly to the Senior Director, External Strategy & Transformation Communications.

What Success Looks Like

• Strategy & Transformation narrative is consistently and credibly represented across priority external moments, partners, and channels.
• Senior leaders are confidently positioned as thoughtful, human-centered voices on innovation, AI, and transformation.
• Media and external stakeholders increasingly associate with practical, responsible, business-led innovation.

Qualifications:

• Bachelor’s degree in Communications or related field: 10+ years’ experience across the PR/communications spectrum (agency, in-house), including external communications, media relations, executive communications, and strategy & planning.
• Proven experience working on technology-focused communications, including AI, data, digital platforms, or enterprise technology partnerships, with a track record of shaping business-first stories for media, executives, and external stakeholders.
• Ability to partner confidently with senior executives to elevate visibility and communicate company strategy.
• Exceptional writing and critical thinking skills.
• Excitement for learning and telling technology stories that can have real-world impact, with a strong interest in AI and how it’s impacting humans.