QUALITY ENGINEER (FV)

Basic Job Purpose

Ensure processes and products adhere to customer, company, and industry quality standards. A quality engineer is responsible for the generation of a strategic plan to improve the business processes and increase production output. Duties include creating the company's quality standards and testing systems to reflect efficiency, reliability and performance. Quality engineers are also responsible for the creation of documentation that reports issues and errors relating to the production process with efforts placed to find a solution.

Functions And Responsibilities

• Monitor quality performance: metrics, trends, repeating issues, or causes of poor quality or rework
• Prepare reports by collecting, analyzing, and summarizing data
• Ensuring processes adhere to quality standards
• Develop or establish new standards and update existing standards
• Develop written work instructions and procedures
• Provide input into work instructions, manufacturing processes, and manufacturing methods to ensure quality
• Customer complaint handling
• CAPA RCA investigation to support managers for resolutions, and follow-ups to verify effectiveness
• Review supplier scorecards and monitor quality of workmanship
• Work with Purchasing to communicate supplier issues and issue corrective actions for nonconformances
• Internal and external audit support
• Collaborate with Manufacturing manager to develop and implement quality controls and improvements
• Investigate and troubleshoot product or production “quality” issues
• Review codes, specifications, and processes
• Adhere to ISO and quality procedures
• Work effectively in a team environment
• Perform other duties as assigned by manager
• Serve as a backup to the Quality Manager