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goodlord Himalayas · Posted 25d ago

Customer Support Executive - Remote Part Time

Remote / flexible USD Part time Remote

Remote Customer Support Specialist Remote Customer Support Agent Customer Support Executive Remote Customer Service Representative
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Indexed description

Customer Support Executive role at Goodlord, a remote part-time position with quarterly paid travel to London or Sheffield office. Previous contact centre experience is desirable. Proactively work to progress referencing applications and support customers via phone, live chat, and email.

Requirements

  • Previous experience working in a highly targeted and fast-moving contact centre
  • Customer centric mindset
  • Great attention to detail
  • Previous experience in conducting credit or ID checks or working within the lettings industry
  • Super organised and ability to prioritise effectively

Benefits

  • 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days
  • Fully-paid time off for new arrivals (3 months)
  • Bi-weekly coaching with Sanctus for mental health support
  • Annual development fund for personal and professional development

Originally posted on Himalayas

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