Senior Sales Manager (Corporate)-Event

Summary of Role

A Senior Sales Manager – Corporate (Event) at Kempinski, responsible for achieving hotel targets by optimizing revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.

Overall Objectives

The job of the Sales Manager is executed satisfactorily when:

• Achieve overall hotel financial targets.
• Contribute to team revenue success.
• Deliver on individual sales targets and KPIs.

Account Management & Sales Growth

• Manage key accounts and assigned markets/geographies.
• Identify and develop new business opportunities.
• Maximise revenue and increase market share vs competitors.
• Handle contracting and rate negotiations strategically.

Sales Activities & Execution

• Conduct site inspections and client visits.
• Follow up on tentative bookings.
• Participate in trade shows, sales blitzes, and workshops.
• Implement sales action plans within budget.

Market & Product Knowledge: Maintain a strong understanding of:

• Hotel services and offerings
• Market trends and assigned regions
• Competitor landscape

Planning & Reporting

• Support annual sales planning and budgeting.
• Provide forecasts and account performance data.
• Record all activities in systems (SFA, OPERA).

Internal Collaboration & Brand Alignment

• Work closely with the Director of Sales / Director of Sales & Marketing
• Support cross-selling within the brand (e.g., other hotels).
• Align with company sales vision and strategies.

Compliance & Operational Duties

• Follow SOPs, company policies, and safety standards.
• Ensure risks and hazards are reported and addressed.

Additional responsibilities may be assigned in accordance with the evolving needs of the business and the hotel.

Requirements

Education

A diploma or Bachelor's Degree in Hospitality Management from a recognised institution.

Professional Experience

• Proven track record in hotel sales within the corporate segment, with a minimum of five years’ experience as a Sales Manager in a luxury hotel environment.
• Strategic Sales Expertise: Demonstrated ability to develop and execute sales strategies, forecast demand, optimize revenue, and conduct market analysis to identify new business opportunities.
• Interpersonal & Communication Skills: Strong negotiation, presentation, and relationship management capabilities, with the ability to effectively engage corporate clients and travel industry partners.
• Leadership & Collaboration: Proven ability to lead teams, foster cross-functional collaboration with marketing, and consistently deliver results in a dynamic, high-performance environment.
• Language Proficiency: Native Bahasa Indonesia speaker with fluent command of English.