Director of Analytics and Business Intelligence

Director of Analytics & Business Intelligence

About the Role

My igaming client is seeking a Director of Analytics & Business Intelligence to lead and scale their data function within a high-growth, regulated digital environment. This is a hands-on leadership role responsible for driving analytics strategy, delivering actionable insights, and partnering cross-functionally with Product, Marketing, Finance, Operations, and Professional Services. The successful candidate will serve as a key advisor to senior leadership, translating complex data into clear, commercially impactful decisions.

Key Responsibilities

Analytics Strategy & Governance

• Define and execute the analytics vision, strategy, and roadmap aligned to business objectives
• Establish and maintain robust data governance frameworks to ensure accuracy, integrity, and consistency
• Partner with technology teams on data infrastructure, owning the analytics and insight layer
• Act as a subject matter expert on analytics best practices and responsible data usage
• Translate complex data into clear, actionable insights for executive stakeholders

Player & Marketing Analytics

• Lead analysis of customer behavior, segmentation, lifecycle performance, and LTV modelling
• Drive insights on acquisition, retention, and engagement strategies
• Oversee reporting on digital marketing performance, loyalty programs, and ROI metrics
• Collaborate with marketing and product teams to optimize campaign effectiveness

Financial & Operational Analytics

• Support budgeting, forecasting, and financial planning processes
• Develop KPIs, dashboards, and reporting frameworks to drive business performance
• Deliver insights that connect operational performance to revenue outcomes
• Provide cross-functional analytical support across key business areas

Compliance & Risk Analytics

• Partner with compliance teams to identify potential fraud and AML risks through data analysis
• Ensure all analytics outputs meet regulatory and compliance requirements

Professional Services Support

• Provide client-facing teams with market intelligence, benchmarking, and performance insights
• Develop standardized reporting, ROI frameworks, and dashboards to support client engagements
• Enable data-driven storytelling to support client acquisition and retention

Leadership & Team Development

• Build, lead, and mentor a high-performing analytics team
• Establish workflows, prioritization models, and quality standards
• Drive a culture of curiosity, accountability, and commercial focus
• Scale team capability in line with business growth

Requirements

Experience

• 7+ years in data analytics or a related field, with at least 3 years in a leadership role
• Proven experience in igaming is required.
• Proven experience owning and leading an analytics function
• Strong experience in customer analytics, including segmentation and LTV modelling
• Track record of presenting insights to executive and board-level stakeholders
• Experience in high-growth or scaling environments is highly desirable
• Exposure to multi-partner ecosystems, loyalty programs, or P&L analytics is advantageous

Education

• Bachelor’s degree in a relevant field (e.g., Economics, Business, Statistics, Engineering)
• Master’s degree preferred

Skills & Competencies

• Strategic mindset: Ability to translate business problems into analytical solutions
• Technical expertise: Strong SQL skills; experience with BI tools (e.g., Power BI); advanced Excel
• Additional tools: Experience with Python, R, or similar is a plus
• Communication: Ability to simplify complex insights for non-technical audiences
• Leadership: Proven ability to build, manage, and develop teams
• Business acumen: Solid understanding of financial metrics, ROI, and revenue drivers
• Collaboration: Strong cross-functional stakeholder management skills
• Data governance: Deep understanding of data quality, integrity, and best practices

Why Apply?

• Opportunity to lead a high-impact analytics function within a growing digital business
• Strategic, visible role with direct exposure to executive leadership
• Chance to shape data-driven decision-making across multiple business functions
• Build and scale a team in a dynamic and evolving environment
• Strong Base + Bonus & Benefits