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ZeroFox Linkedin · Posted 21d ago

Senior Product Manager

Santiago, Región Metropolitana de Santiago, Chile

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Indexed description

ZeroFox protects enterprises from threats that live outside the firewall across social media, the open web, and the deep and dark web. We don't just detect threats. We disrupt them: 1M+ takedowns per year, 95% acceptance rate, 80+ disruption partners, and 4 of the Fortune 10 as customers. Our platform covers brand protection, domain monitoring, executive safety, attack surface intelligence, and physical security, all backed by 12B+ correlated signals daily and 100+ in-house analysts.

As Senior Product Manager for MSSP and OEM, you own two of ZeroFox's most strategically important product lines. You own the full lifecycle ownership, from where the market is going and what customers need, to what gets built, when it ships, and whether it lands. You'll be the connective tissue between engineering, sales, customer success, and external partners, ensuring our MSSP and OEM offerings stay ahead of the threat landscape and ahead of the competition.

This isn't a role for someone who wants to manage a backlog. It's for someone who wants to shape how ZeroFox reaches its next tier of enterprise customers through managed service providers and embedded partnerships.

Role and responsibilities:

  • Define and own the product strategy and roadmap for MSSP and OEM product lines, aligned to ZeroFox's broader external threat protection platform
  • Translate market signals, customer feedback, and competitive dynamics into clear, prioritized product requirements
  • Partner with engineering to deliver features on time and with the quality our customers expect from a platform protecting Fortune 500 organizations
  • Work directly with MSSP partners and OEM customers to understand their operational workflows, integration needs, and business constraints
  • Collaborate with sales and marketing on go-to-market positioning, pricing models, and enablement for the MSSP and OEM channels
  • Define and track success metrics (adoption, retention, partner revenue, and customer satisfaction) and use them to drive decisions
  • Identify gaps in the MSSP and OEM partner experience and build the internal case for investment to close them
  • Stay close to the cybersecurity market: threat actor trends, competitor moves, regulatory shifts, and what enterprise security teams are actually buying

Requirements

Required qualifications and skills

  • Bachelor's degree in a related field (engineering, business, cybersecurity)
  • 4+ years of product management experience, preferably in the cybersecurity and/or SaaS industry
  • Direct experience with MSSP, OEM, or channel partner business models. You understand how managed service providers operate and what they need from a platform
  • Strong ability to scope ambiguity and drive decisions without waiting for perfect information
  • A track record of shipping products that customers adopt, not just features that get built
  • Excellent communication skills. You can translate technical concepts for executives and business context for engineers
  • Comfort operating across a complex, fast-moving organization with multiple stakeholders and competing priorities

Desired Qualifications And Skills

  • Experience building enterprise SaaS products is a strong plus
  • Familiarity with external threat domains: brand protection, threat intelligence, phishing, fraud, or attack surface management is a plus

Benefits

  • Opportunities to learn and contribute your knowledge to our Digital Risk Protection platform
  • Competitive compensation
  • Competitive PTO
  • Complementary health insurance
  • Daily catered lunches for in-office work
  • Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture
  • Regular team bonding activities like cooking and cocktails classes, bingos, virtual happy hour, lunch and learns, etc
  • Additional Parental Leave
  • Excellent communication: between teams, people, organizations and leaders

About Us

ZeroFox is on a mission to make the internet safer for all. Innovation is at our core - we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It's a great time to join us in the Fox Den - with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we're growing like never before. If you're looking for a mission-oriented, customer-focused, collaborative team and ready to take the fight to the adversary, apply to join us in the Den today.

Equal Opportunity

We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.

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