Massive Hiring for Corporate Travel Associates (Cebu City)

We are seeking passionate and driven Corporate Travel Associates to join our dynamic team in Cebu City. As a full-time Corporate Travel Associate, you will be responsible for providing exceptional customer service and support to our corporate clients, ensuring their travel needs are met efficiently and effectively.

What you'll be doing

Handling inbound calls from corporate clients to book, modify, and cancel travel arrangements

Researching and comparing travel options to find the most suitable and cost-effective solutions

Providing personalised service and expert advice to clients to ensure a seamless travel experience

Maintaining detailed records of all client interactions and transactions

Collaborating with the wider team to identify and implement process improvements

Adhering to company policies, procedures, and industry regulations

What we're looking for

At least 1 year of customer service experience

Excellent Communication Skills

Proven experience in a customer service or call centre environment, preferably within the travel industry

Strong communication and interpersonal skills, with the ability to build rapport with clients

Excellent problem-solving and decision-making abilities

Proficient in using various computer systems and travel booking tools

A keen eye for detail and the ability to work accurately under pressure

A passion for delivering exceptional customer service and a commitment to exceeding client expectations

Apply now to join our dynamic team and embark on an exciting career in corporate travel.