Calibration and Repair Services Account Manager

Techmaster Electronics, established in 1989, specializes in Test and Measurement Calibration, Repair, and NDT Inspection services. With laboratories in San Diego, Florida, and the Silicon Valley Area, all facilities are ISO/IEC 17025:2017 accredited to ensure the highest standards of quality. Techmaster serves leading companies across various industries by providing precise calibration and repair services for a wide range of equipment, including RF & Microwave, dimensional, mechanical, and environmental measurement tools. The company is dedicated to delivering OEM-level service at competitive prices while maintaining a focus on unparalleled customer satisfaction and maintaining strong relationships.

This is a full-time hybrid role for a Calibration and Repair Services Account Manager, based in San Antonio, TX, with some work-from-home flexibility. Responsibilities include managing client accounts, ensuring customer satisfaction, providing exceptional customer service, developing and maintaining strong relationships with clients, and driving sales growth. This role requires effective communication and a focus on meeting client needs while collaborating with internal teams to meet company goals.

• Strong Customer Satisfaction and Customer Service skills, with a commitment to maintaining and improving client relationships
• Proven experience in Account Management and Sales to drive business growth and revenue
• Excellent Communication skills, both written and verbal, to engage with clients and cross-functional teams
• Strong organizational and problem-solving abilities, with a proactive approach to meeting client and company objectives
• Experience in calibration, repair services, or related technical fields is a plus
• Bachelor's degree in Business, Engineering, or a related field is preferred
• Proficiency with CRM systems and Microsoft Office Suite is beneficial