Senior Account Manager

Born in 2016 from our founder and formulator Nicolas Travis’s journey healing from traumatic facial injuries, Allies of Skin creates the most effective products to bring continuous improvement, repair, and hope to your skin, no matter your life stage or concerns. Our multifunctional formulas tend to even the trickiest issues with the power of what Nic calls “supercharged clinicals” — maxed-out concentrations of clinically proven actives that do more in less time. Every benefit-packed product taps into the skin’s natural ability to regenerate, maintaining its peak performance far beyond what’s traditionally possible.

About The Role

This is a pivotal individual-contributor role reporting directly to the Director of International Sales. You will be the primary commercial owner of a portfolio of prestige retail accounts — from sell-in through to sell-out — and will work cross-functionally with marketing, operations/planning and finance to ensure Allies of Skin punches above its weight at shelf and online.

You are not a coordinator. You are a senior commercial operator who comes to the table with proposals already formed, decisions thought through, and a clear path forward. You live in the data, know how to read a P&L, and have built enough pattern recognition across your career to know what good looks like — and to spot early when something is drifting off track.

You bring solutions, not problems. When the conversation gets difficult — with a buyer, a partner, or internally — you lean in, not away. You know how to make a compelling case, hold your ground with evidence, and get to a productive outcome without burning a relationship. You thrive in a fast-moving, entrepreneurial environment where no two days look the same and everyone is on the same team and accountable to each other.

What You'll Do

Account Ownership & Commercial Growth

• Own and manage a portfolio of priority prestige retail accounts across North America and/or global markets
• Lead all aspects of the commercial relationship: assortment selection, seasonal planning, promotional calendars, forecasting, and order management.
• Drive sell-in and sell-out performance, proactively identifying risks and opportunities and acting decisively on both.
• Negotiate terms, promotional support, and placement with buyers, ensuring agreements are commercially sound and brand-appropriate.
• Consider long-term P&L drivers and drainers, including standard wholesale liabilities such RTV, DIF, markdown funding and subsidies.

• Own full account-level P&L, including budget creation, ongoing maintenance, and validation against actuals.
• Manage trade spend efficiently, ensuring ROI on all retailer investments, promotional activity, and GWP programmes.
• Produce accurate sell-out forecasts and work closely with the supply chain and operations teams to ensure product availability.

• Build deep, trusted relationships with buying, merchandising, digital, and education contacts at all key accounts.
• Identify and convert new distribution opportunities within existing and prospective retailer partners.
• Represent Allies of Skin at trade events, retailer summits, and brand days.

• Partner with the marketing team to align retailer activations with brand campaigns, launches, and tentpole moments, being clear to request support as needed.
• Collaborate with finance on invoicing, AP/AR assistance and deductions resolution.
• Work with the Director of International Sales to build account strategies, business reviews, and long-range plans.

• Deliver regular account performance reporting (weekly/monthly/quarterly) with clear commentary, recommended actions.
• Analyse sell-out data and account data (both formal and anecdotal) to inform ranging, replenishment, and new product priorities.
• Maintain a high standard of data hygiene across all account records and internal planning documents.

Experience & Qualifications

• Minimum 5 years of experience within the prestige Skincare or Cosmetics industry (Skincare highly preferred).
• At least 2 years in an Account Manager or Senior Account Manager role with direct buyer responsibility
• Proven, demonstrable experience working with major prestige beauty retailers — Sephora, Ulta, THG, Nordstrom, or comparable North American or global accounts.
• Full P&L ownership experience including budget setting, tracking, and validation.
• Strong track record of driving sell-in and sell-out results against targets.
• Fluency across Microsoft Suite (Excel, Word, Powerpoint)

• Commercially sharp with exceptional analytical skills — you are as comfortable in Excel as you are in a buyer meeting.
• A natural manager in the room — you arrive with a proposal, not a question. You don't wait to be directed; you set the direction and bring others with you.
• Strong pattern recognition built from real industry experience — you connect the dots quickly, anticipate what's coming, and use what you've seen before to make better decisions faster.
• Independent and solutions-oriented: you identify problems early, develop options, and act — escalating only when you genuinely need to.
• Confident in tough conversations — with buyers, partners, and internally. You can make a compelling case, and hold your position without damaging the relationship.
• Excellent communicator and relationship builder — credible, persuasive, and professional at all levels.
• Highly organised with the ability to manage multiple accounts and priorities simultaneously without dropping the ball.
• Thrives in fast-paced, entrepreneurial environments where processes are still being built, not just followed.
• Passion for skincare and the prestige beauty industry — you know the landscape, the players, and the trends.

• Based in the United States (Los Angeles, CA highly preferred) with the right to work without sponsorship.
• Able and willing to travel domestically and internationally as required for key account meetings, trade shows, and brand events.

• Competitive salary
• Comprehensive health, dental, and vision insurance
• Flexible work environment offering hybrid options, generous paid time off, paid holidays, and a paid day off to celebrate your birthday
• 401(k) plan with company match
• Exclusive product perks for Allies employees
• A collaborative, innovative, and inclusive company culture