Operations Superstar at Red Hanger/FRSTeam of Utah

Benefits:

• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off

Are you a high-energy, hands-on leader who thrives in fast-paced environments and loves making things run like clockwork? Join our growing dry cleaning company with multiple locations and help us deliver exceptional service, streamline operations, and build a winning team. Our business is Red Hanger Cleaners/FRSTeam of Utah

What You’ll Do:

As our Operations Superstar, you’ll be the right hand of the executive team and the engine behind our daily success. Your responsibilities will include, but are not limited to:

• ✅ Train and mentor team members across all locations to ensure consistency, quality, and excellent service
• 💬 Lead customer service excellence—support front-line teams in creating memorable customer experiences
• 📋 Enforce policies and procedures, ensuring operational consistency and accountability across all stores
• 📊 Monitor and maintain key performance metrics, including production efficiency, turnaround time, quality control, and customer satisfaction
• 🚛 Coordinate logistics for pickup/delivery routes, inventory, and equipment across multiple locations
• 🛠️ Identify and solve operational issues quickly and effectively, always looking for process improvements
• 🧠 Work directly with the leadership team on strategy, growth initiatives, and special projects

What We’re Looking For:

• Proven experience in operations, retail, hospitality, or service-based businesses (multi-unit management a strong plus)
• A natural leader with excellent people skills and a track record of developing strong teams
• Detail-oriented and metrics-driven, with a sharp eye for both customer experience and operational efficiency
• Able to thrive in a hands-on, roll-up-your-sleeves environment

• Strong communication and problem-solving skills
• Comfortable using technology and reporting tools to track performance and manage systems

Why Join Us?

• Be a key leader in a respected and growing company

• Work with a supportive, entrepreneurial team that values your ideas and leadership
• Make a real difference—we’re not just cleaning clothes; we’re restoring confidence and serving our communities
• Competitive pay, benefits, and opportunities for career growth

*****Pay based on experience and competency. Bonuses based on performance*****

This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to FRSTeam Corporate.