Integrator (Solutions)

This role exists to bridge the gap between our high-volume loyalty commerce solutions and the world’s biggest travel brands, and we need someone hungry to own the technical integration from start to finish rather than just following a ticket.

What You'll Be Doing

You will be responsible for the technical handshake between Plusgrade and our global airline and cruise partners, ensuring our ancillary revenue platforms sit perfectly within their existing digital ecosystems. Your day involves building and maintaining user interfaces for offer submissions and administrative tools while configuring complex business rules directly within our systems and databases. Since AI agents and automations are becoming a routine part of our delivery workflow, you will use these tools to handle recurring tasks like draft generation and code formatting, allowing you to focus on the high-leverage architectural logic. You own the outcome of every integration, from the precise design of partner email templates to the data integrity of the SQL queries that power them.

What You Bring

• You are a technician who thinks like a partner, using your proficiency in HTML5, CSS3, and Git to build clean, maintainable interfaces that feel native to the brands we serve.
• You don't wait for a manual to tell you how to fix a data discrepancy, you dive into the SQL databases and JSON or XML files to find the root cause yourself.
• You carry your weight in a fast-moving team and move with urgency, whether you are working independently on a partner launch or collaborating with the delivery team on a complex fix.
• You are proactive about investigation and have a high bar for detail, ensuring that every business rule and system configuration is bulletproof before it ever hits a production environment.
• When it comes to AI, you don't just use it, you've replaced recurring manual work with workflows you built and refined, and you can tell the difference between output you can trust and output that needs your judgment before it goes anywhere.

Travel is about the moments that make a journey feel personal. At Plusgrade, we build the technology that makes those moments possible, from upgrade offers and loyalty experiences to revenue tools used by 575+ airline, hospitality, cruise, rail, and financial services partners worldwide.

The work is global, complex, and rewarding. You will solve meaningful problems, take ownership from idea to outcome, and work alongside people who are smart, curious, and committed to doing great work.

We also give our teams access to AI tools and the encouragement to use them thoughtfully, to move faster, explore ideas, and build better ways of working.

We trust our teams to do their best work. That means autonomy, flexibility, and room to grow.

Come help us shape the future of travel.

What You'll Love About Us

🏦 CPF

• 🏥 Comprehensive Health Plans
• 📅 Flexible Paid Time Off
• ✈️ Travel Experience Perk
• 🧘 Annual Wellness Perk
• 🚆 Commuter Perk
• 🌅 Tenure-Based Work From Anywhere Program
• 🍼 Parental Leave Top Up
• 🌍 Adventure Pass
• 🎓 Learning Allowance

We believe every candidate deserves a fair, transparent experience, so regardless of outcome, everyone gets feedback.

Our process: Recruiter call → Hiring Manager interview → Final interview.

Plusgrade is an equal-opportunity employer committed to accessible recruitment. We welcome applications from all qualified individuals regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, or any other category protected by law. Accommodation is available upon request. We may use AI-assisted tools to help screen and assess applicants for this role. This posting is for an existing vacancy.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.