Personal Assistant

We are seeking a highly organised, proactive, and commercially aware Personal Assistant to support the CEO of a leading online fashion retail business.

You will play a key role at the centre of the business, providing seamless, high-level support in a fast-paced and dynamic environment

This role requires exceptional coordination skills, discretion, and the ability to manage competing priorities across operations, talent, production, clients, and internal teams.

(This is a fully office based role)

Key Responsibilities

Diary & Schedule Management

• Own and manage a complex, ever-changing CEO diary with multiple stakeholders
• Ensure the CEO is always in the right place at the right time through proactive planning
• Coordinate 1:1s with direct reports, including scheduling and holiday approvals
• Manage Founder-related diary changes at short notice, maintaining strong communication with the Founder’s PA

Meetings & Communications

Working with EA:

• To arrange Board meetings, ad hoc executive calls, and key stakeholder sessions
• Coordinate shareholder, banking and RNS-related timelines and announcements
• Schedule and support Townhall meetings in collaboration with Internal Communications
• Prepare and manage business updates and briefing materials

Travel & Logistics

• Organise complex international and domestic travel, including itineraries, documentation, and check-ins
• Manage visa applications and ensure all travel documentation is accurate and up to date
• Coordinate overseas suppliers and international business trips where required
• Track and manage travel-related administration (e.g. air miles, schedules, changes)
• Accompany the CEO on travel when required

Operational & Office Support

• Process expenses and oversee day-to-day administrative requirements
• Liaise with IT to ensure smooth running of equipment and systems
• Coordinate with the CFO’s PA on half-year and full-year results activity
• Manage meeting logistics including refreshments, room bookings, and visitor coordination
• Maintain a visible and proactive presence within the office

Stakeholder & Relationship Management

• Act as a key point of contact for internal and external stakeholders
• Build strong relationships across the Executive Team and wider business
• Liaise with security and front-of-house to manage visitor experience
• Handle ad hoc personal and business requests with discretion

Flexibility & Support

• Provide out-of-hours support when required
• Operate in line with the CEO’s schedule, demonstrating flexibility and responsiveness

Your skills, Knowledge & Experience

• Significant experience in a Personal Assistant role supporting senior leadership
• Highly organised with exceptional attention to detail
• Strong communicator with the ability to build relationships quickly and confidently
• Operates with the highest level of confidentiality and integrity
• Proactive and forward-thinking, with the ability to anticipate needs and solve problems before they arise
• Comfortable working in a fast-paced, ever-changing environment
• Calm under pressure, resilient, and adaptable
• Able to work independently and make informed decisions with limited direction
• Positive, energetic and solutions-focused mindset

Salary negotiable for the right candidate (please provide your salary expectation when applying)

They also offer generous benefits.