Vice President, Client Processing

Vice President, Client Processing

We’re seeking a future team member for the role of Vice President, Client Processing Manager I to join our AIS Investor Team. This role is located in Wrocław, Poland.

Department/Team Overview

The department is responsible for the accurate processing, maintenance of partnership registers, and documentation for the funds we administer.

In this role, you’ll make an impact in the following ways:

• Supervises a small Client Processing team.
• Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks. Identifies areas requiring analysis of operations and resolution for more efficient operations
• Oversees Client Processing to ensure transactions are handled correctly and timely. Utilizes MIS reporting to ensure correct and timely processing.
• Provides product knowledge and technical assistance on complex problems. Acts as the team's initial point of contact for issues requiring escalation.
• Participates in the recruiting process; instructs, assigns, directs and reviews the work of Client Processing analysts; prepares performance reviews and provides ongoing feedback to staff.
• Provides input into departmental budgets and planning. May develop business plan for team/group operations.

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 4-5 years of total work experience is preferred with at least 0-1 years in management.
• Experience in brokerage processing is preferred.
• Applicable local/regional licenses or certifications as required by the business.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

About The Team

At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn

Here’s a Few Of Our Recent Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.