IT Systems Analyst

IT Systems Analyst

Los Angeles Area

About MMCHR

MMCHR (mmchr.com) has been a leading Human Resources Outsourcing (HRO) and HR Consulting firm since 1983. We specialize in regulatory compliance, labor law, risk management, and HR best practices. As we continue to grow, we’re looking for sharp, driven individuals who want to make an impact.

The Role

We’re hiring a IT Systems Analyst & Salesforce Administrator to join our team. You’ll wear a few hats — handling IT support, systems administration, Salesforce configuration, and data analysis. If you take pride in your work, thrive on problem-solving, and enjoy working in a fast-paced environment, this role is for you.

What You’ll Do

IT Support

• Provide day-to-day support via the corporate IT help desk (phone, voicemail, and email)

• Install, configure, and troubleshoot computers, software, and peripheral equipment

• Support VOIP systems, networking, and basic client/employee IT needs

• Create and maintain knowledge base documentation for internal teams

• Manage hardware and software inventory

Systems Administration

• Administer and support Office 365, Azure Active Directory, Teams, OneDrive, and Zoom

• Manage access control for client and user applications

• Support Microsoft Azure configurations for internal and external clients

• Administer UKG Ready and Ultimate Software platforms (preferred)

• Handle general networking and Active Directory administration

Salesforce Administration

• Administer and maintain the Salesforce CRM platform

• Build and manage Salesforce Flows for automation and process improvement

• Create reports and dashboards in Lightning Experience

• Work with Apex and Formstack for Salesforce as needed

• JavaScript experience is a plus, but not required

Data & Analytics

• Write advanced SQL queries for data analysis and modeling

• Work with BI tools such as Power BI, Excel, and Cognos BI

• Contribute to data science or analytics initiatives

• Support API, Python, and .NET development projects

What We’re Looking For:

• Strong attention to detail — you catch things others miss

• Clear communicator, both written and verbal

• Comfortable managing multiple priorities in a busy environment

• Customer-service mindset when working with internal staff and external clients

• Experience with Salesforce administration and Flow development

• Hands-on SQL experience and familiarity with BI/data analytics tools

• Working knowledge of Azure, Active Directory, and Office 365

• Programming experience (API, Python, .NET) is a plus

Note: This position is open to Los Angeles area candidates only. Remote applications will not be considered.