Italian-speaking Agent
Indexed description
Join a certified Great Place to Work and grow your international career!
About The Role (32023)
Interview Deadline: 2026-03-19|Training Date: 2026-04-01
Whats in It for You
Salary & Bonuses
Base Salary: €1,045.72 gross/month
After 12 months: €1,100.00 gross/month
(applicable from the first available payroll cycle after completing 12 months)
After 3 years: €1,150.00 gross/month
(applicable from the first available payroll cycle after completing 3 years)
Productivity Bonus: Up to €200.00 (based on performance and target achievement)
Schedule & Work Setup
Work Hours Coverage: 00:00 – 23:00
Shifts:Rotational, Monday–Sunday between 00:00–23:00
Work Location: Remote from Greece (NOE – Athens based)
WAHA (Work From Home) Option: YES
Training Duration: 15 days
Relocation Support (Choose your package):
All expenses covered – flight, hotel stay, and real estate agency fee.
€250 relocation allowance + real estate agency fee (ideal if you drive or have your own plan).
Were looking for Italian-speaking Customer Support Agents to join an international customer support team. Youll be the voice of the company—assisting customers via phone, chat, and email, resolving inquiries with empathy and precision while maintaining high service quality standards.
Your Responsibilities
Handle customer inquiries via phone, chat, and email.
Record all interactions accurately in the companys CRM system.
Provide clear, correct, and professional customer support in line with internal procedures.
Work within a structured, international support environment.
What You Bring
Language skills: Italian C2 and English B2
Strong customer orientation with an empathetic and solution-focused mindset.
Ability to work in a dynamic, shift-based environment.
Comfortable using CRM tools and multiple digital platforms.
Perks & Benefits
Health insurance coverage according to company policy.
Paid training in a professional international environment.
Work-from-home option under NOE model.
Career development and internal growth opportunities.
Multicultural, inclusive workplace recognized as a Great Place to Work.
Employee Discounts And Additional Company Benefits.
Equipment & Connectivity Support
Company-provided PC with multiple screens
Mobile internet router supplied during onboarding (ideal if you are temporarily in a hotel or without a fixed connection)
Hiring Process
Application submission.
Language assessment(s)
Interview round(s)
Ready to Take the Next Step?
If youre motivated to deliver high-quality customer support and grow within an international organization, this opportunity is for you.
Apply today and take the next step in your international career.
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