Staff Product Manager
Indexed description
Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.
We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.
At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below.
About The Job
The Staff Product Manager, Digital Menu Boards serves as the strategic technology partner for Taco Bell’s digital menu board (DMB) solutions, DMB integrations, and DMB strategic initiatives across 7,500+ restaurants. This role bridges vendor management, product ownership (software and hardware), and project execution, ensuring our DMB ecosystem operates seamlessly to deliver measurable impact for Taco Bell. Reporting to the Director of Digital Product, this leader plays a critical role in modernizing our most critical commerce channels.
The Day-to-Day
- Define and evolve the DMB ecosystem strategy, solving ambiguous, high-impact problems across content, hardware, and in-store experience at enterprise scale
- Own the end-to-end product vision and roadmap for digital menu boards, ensuring alignment with broader Taco Bell digital and restaurant technology strategies
- Drive cross-platform integration strategy across DMB, CMS, POS, and marketing systems to enable seamless, scalable in-store experiences
- Lead complex, cross-functional initiatives spanning engineering, marketing, operations, and external partners, driving alignment and execution without direct authority
- Shape vendor and internal roadmaps, influencing investment decisions, platform direction, and long-term capabilities
- Manage the technical relationship with the DMB vendor, including QBRs, SLA performance, and escalation management
- Ensure reliability, scalability, and performance of DMB systems to support business-critical operations across thousands of restaurants
- Translate business and operational needs into technical strategy, defining prioritized workstreams and guiding execution across internal teams and vendors
- Drive measurable business impact, including improvements in revenue, speed of service, and customer experience
- Partner as the technical expert in a cross functional squad dedicated to digital menu innovation.
- 8+ years of experience in product management, vendor management, or related roles with proven success delivering enterprise-scale digital solutions
- Strong experience managing third-party vendors, including QBRs, SLA performance, contract management, and influencing product roadmaps
- Demonstrated ability to lead end-to-end product development, including defining requirements, prioritizing backlogs, and partnering with engineering and QA teams through the full software lifecycle
- Solid understanding of system integrations, APIs, and middleware platforms, with the ability to interpret architecture diagrams and technical documentation
- Proven track record of leading cross-functional initiatives and delivering complex, multi-stakeholder projects on time
- Proficiency in Agile/Scrum methodologies and tools (e.g., JIRA, Confluence), with strong organizational and stakeholder communication skills
- Hybrid work schedule and year-round flex day Friday
- Onsite childcare through Bright Horizons
- Onsite dining center and game room (yes, there is a Taco Bell inside the building)
- Onsite dry cleaning, laundry services, carwash,
- Onsite gym with fitness classes and personal trainer sessions
- Up to 4 weeks of vacation per year plus holidays and time off for volunteering
- Tuition reimbursement and education benefits
- Generous parental leave for all new parents and adoption assistance program
- 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
- Comprehensive medical & dental including prescription drug benefits and 100% preventive care
- Discounts, free food, swag and… honestly, too many good benefits to name
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