Software Development Engineer - Backend

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The company has a fast-paced culture of continuous learning and growth. The External Contacts team tracks customer context to power great customer experiences across channels. The team is looking for a self-motivated engineer to enhance services and take customer experience to the next level.

Requirements

• Design, develop, and maintain scalable, highly-available backend services.
• Plug these services into a larger event-based architecture & ecosystem.
• Work with Product and UX teams to design & build features that serve customers.
• Apply a testing-first approach to ensure reliability and scalability of our services.
• Actively participate in team code reviews and enhance overall team velocity.
• Participate in a 24x7 on-call rotation.
• Continuously improve a running production system without downtime.
• Become an expert in the architecture, design, and customer use cases for the team's services.
• Foster an inclusive working environment where every team member is positioned for success.

Benefits

• Paid time off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement

Originally posted on Himalayas